Return And Refund Policy

Return And Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. The DVDs are 100% new sealed in box and pack with bubble wrap while prepare for shipping. However, if you are not completely satisfied with your purchase for something faulty or damaged or it is not right from the sample shown, you may return it to us for an exchange. Please see below for more information on our return policy.

Return

All returns must be postmarked within 72 hours of the Delivered Time. We are pleased to inform that if the discs are being scared which occurs in following status are accept for return and exchange.
  • not able to load or play
  • wrong title given
  • different from the sample shown
  • losses in shipping process

Return Process

To return an item, place the item securely in its original packaging and mail your return to the following address:

V BASE TECHNOLOGY
Attn: Returns
01-02, Jalan Eco Cascadia 6/1,
Taman Setia Eco Cascadia,
81100 Johor Bahru,
Johor, Malaysia

Refund

  • Please take note that goods sold are not refundable.
  • We only accept return and exchange.

Exceptions

We will check the products in order that is 100% new sealed and complete in box before shipping.
We are not responsibility to the things like packaging damaged, box damaged which caused by the shipping company but functional of the discs are not affected.
For defective or damaged products, please contact us at the customer service number below to arrange an exchange.

Quetions

If you have any questions concerning our return policy, please contact us at:
vbase.sales@gmail.com